Our commitment
We aim to make our digital information and investor-facing services perceivable, operable, understandable, and robust. Our implementation and review target WCAG 2.2 Level AA and take account of applicable SEBI digital accessibility requirements, GIGW guidance, and IS 17802.
Scope
This statement covers the public website at https://rurr.in, including informational pages, investor disclosures, resource articles, calculators, general enquiries, grievance submission, grievance tracking, and complaints-status information on supported desktop and mobile browsers. The authenticated internal visual editor is not part of the public investor platform.
Known limitations
- Human testing with users of NVDA, JAWS, VoiceOver, magnification, voice control, and other assistive technologies remains an ongoing manual activity.
- SEBI SCORES, Smart ODR, Google Apps Script, email applications, WhatsApp, and other linked or integrated third-party services are operated by their respective providers and may have limitations outside our direct code control. Contact us if you encounter a barrier so we can provide first-party assistance or another reasonable route.
- No downloadable PDFs or embedded videos were present in the public codebase at the review date below. Any future PDF or media publication must be checked for tags, reading order, captions, transcripts, and other required alternatives before release.
- The accessibility contact, designation, escalation contact, and response target shown below remain subject to formal firm approval. Existing public email and phone details are provided so assistance can still be requested.
Latest review
The latest code and automated accessibility review was performed on 5 August 2026. Automated testing cannot identify every accessibility barrier, so manual and assistive-technology testing is also required.
Accessibility assistance
If you cannot access content or complete a workflow, ask for the information or service in an alternative format. Use our accessible grievance form, email rurradvisors@gmail.com, or phone +917715826136.
- Accessibility Nodal Officer
- Formal designation pending — proposed contact: Rishu Goyal
- Designation
- To be formally approved by the firm
- Phone
- +917715826136
- Escalation contact
- Firm escalation contact pending approval; SEBI SCORES remains available for investor grievances
- Expected response time
- To be approved and published by the firm
Accessibility grievance process
- Describe the page, content, or task that is difficult to access, the barrier you encountered, and the alternative format or assistance you need.
- Contact the accessibility assistance point using the details above. The grievance form includes a specific accessibility category.
- If the response does not resolve the accessibility concern, use the escalation route above.
- For an investor grievance concerning regulated services, use our investor grievance process. You may also access SEBI SCORES (opens in a new tab).
Alternative ways to access content
On request, and subject to the nature of the information, we can provide content by email, explain it by phone, provide a text-based version, help complete a website workflow, or arrange another reasonable method. Tell us which format or communication method works best for you.